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Random Quotes

“The aging process has you firmly in its grasp if you never get the urge to throw a snowball.”
Doug Larson
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blog at macconsult dot com
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Born on this day

March 10, 2010
1888 Barry Fitzgerald
1891 Sam Jaffe
1928 James Earl Ray
1934 Sir Thomas Pilkington
1939 Hugh Johnson
1940 Chuck Norris
1947 Lord Paul Condon
1958 Sharon Stone
1964 HRH Prince Edward

From PC to Mac

Are you thinking of replacing your Windows computer with a Macintosh but a bit hesitant to take the plunge? Here are answers to some frequently asked questions that may help you decide to proceed:

How will I open all my Word, Excel and PowerPoint documents?
You can buy Microsoft Office 2008 for Macintosh. That’s right, you [...]

Fun with tech support, part 1

Some of my clients think that, because I’m a computer consultant, I have no trouble dealing with companies’ tech support because we’re the same type of people and speak the same language. Wrong! Far more often than not, the person you’re talking to when you phone tech support is not a “techie”, just someone working [...]

Dealing with Tech Support

[How to get maximum results with minimum damage to your sanity]
Calling tech support for assistance is something many people dread, and indeed, they often have a rather unpleasant time, to put it mildy. Despite being a computer professional I often have bad experiences dealing with support (and I will chronicle some of those experiences in [...]