Are you thinking of replacing your Windows computer with a Macintosh but a bit hesitant to take the plunge? Here are answers to some frequently asked questions that may help you decide to proceed:
How will I open all my Word, Excel and PowerPoint documents?
You can buy Microsoft Office 2008 for Macintosh. That’s right, you [...]
Some of my clients think that, because I’m a computer consultant, I have no trouble dealing with companies’ tech support because we’re the same type of people and speak the same language. Wrong! Far more often than not, the person you’re talking to when you phone tech support is not a “techie”, just someone working [...]
[How to get maximum results with minimum damage to your sanity]
Calling tech support for assistance is something many people dread, and indeed, they often have a rather unpleasant time, to put it mildy. Despite being a computer professional I often have bad experiences dealing with support (and I will chronicle some of those experiences in [...]
